Terms of service

Website Terms of Use

This website is operated by Mama Kali's Farm Limited (also referred to as "we" or "our"). These terms of sale apply to your purchase of products via our website. By accessing and browsing this website, you agree to be bound by these terms of use. This website is available to you in order to provide information about our products and to enable you to purchase these products from us online. By accepting these terms, you confirm your acceptance of the Terms of Use.

 

Product Availability and Descriptions:

a. We strive to ensure the accuracy of product descriptions, availability, and pricing information. However, we do not guarantee that all information provided is error-free and complete. We reserve the right to correct any errors or inaccuracies and to update or change information at any time without prior notice.

b. Product availability is subject to change, and certain items may be limited in quantity. We reserve the right to limit or refuse orders at our discretion.

c. The images of our products on the website are for illustrative purposes only. The actual product may vary slightly in appearance.

 

Ordering and Payment:

a. By placing an order through our website, you represent that you are authorised to use the provided payment method and that the information you provide is accurate and complete.

b. We reserve the right to refuse or cancel any order, including but not limited to orders with incorrect pricing or availability information, suspected fraud, or violation of these Terms of Service.

c. Payment is required at the time of placing an order. We accept the payment methods specified on our website.

Shipping and Delivery:

a. We offer shipping services within New Zealand. Shipping fees and estimated delivery times are provided during the checkout process and may vary based on the destination.

b. We aim to process and ship orders promptly, but we do not guarantee specific delivery dates. Delivery times may be affected by factors beyond our control, such as carrier delays or unforeseen circumstances.

c. Risk of loss or damage to the products passes to you upon delivery. Please inspect your package upon arrival and notify us promptly of any issues or concerns

Returns and Refunds:

a. Due to the perishable nature of our products, we do not accept returns or offer refunds for a change of mind or personal preference. However, if you encounter any issues or concerns with your order, please contact us within a reasonable timeframe, and we will address the matter accordingly

Privacy

We respect your privacy and handle your personal information in accordance with our Privacy Policy. By using our website, you consent to the collection, use, and disclosure of your personal information as described in our Privacy Policy.

Indemnification:

a. You agree to indemnify and hold us harmless from any claims, losses, damages, liabilities, costs, or expenses arising out of or related to your use of our website, violation of these Terms of Service, or infringement of any rights of a third party.

Governing Law and Jurisdiction

a. These Terms of Service shall be governed by and construed in accordance with the laws of New Zealand. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in New Zealand.