Refund policy

At our Microgreen Farm, we strive to provide accurate product descriptions and ensure that our customers have all the necessary information to make informed purchasing decisions. Due to the perishable nature of our Microgreens and our commitment to food safety, we are unable to accept returns or offer refunds in the event of a change of mind or personal preference.

We encourage you to carefully review your order before making a purchase to ensure that it aligns with your needs and preferences. If you have any questions or concerns about our products, please reach out, and we will be more than happy to assist you.

However, we do stand by the quality of our products, and if you encounter any issues or concerns with your order, such as product damage or discrepancies, please contact us immediately. We will investigate the matter and work with you to find a suitable resolution, which may include a replacement or store credit.

Your satisfaction is important to us, and we are committed to addressing any legitimate concerns or issues that may arise. We value your trust and support as a customer and strive to provide you with the best possible experience when purchasing with us.

Consumer Guarantees Act

Nothing in these terms and conditions will limit or affect your rights as a consumer under the Consumer Guarantees Act 1993 to the extent that such limitation or other contracting out is prohibited by that Act.